Well, this one is a personal issue/problem. We have Charter Communications in this area of southern wisconsin. I have been having some billing issues and have tried repeatedly to reach somebody to no avail until this morning. It took me three days to reach a live person, was transfered several times, hung up on once, given 3 different toll free numbers to call. I finally started asking for the corporate headquarters phone number and/or the Escalation Department and apparently the customer service people guard these numbers with their lives. I searched online for a half hour and FINALLY found the corporate office phone number. So after all my frustration, tears, anger and rage at this company I have decided to SHARE this phone number with all of you! If you are having trouble with Charter Communications and cannot resolve your issue with customer service or any of the other places they transfer you to, call this number and follow the easy instructions to the ESCALATION DEPARTMENT. That number is:1(314)965-0555. I feel I am doing my part to help all charter communications customers in providing this phone number! I also just filed a complaint with the Better Business Bureau…. we shall see what happens there!

Thanks to All!

The Domestic Goddess